Shipping policy
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Protective Packaging: To protect the intricate, wide-spanning silhouettes of our ear cuffs and drop earrings, items are anchored securely inside a rigid, padded jewelry box rather than a soft pouch.
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Carrier Delays: Once a package is handed over to our shipping carrier (e.g., USPS), Lola Bloom is not liable for transit delays, lost packages, or theft after delivery confirmation.
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Damaged in Transit: If your jewelry arrives bent or crushed due to rough handling during transit, please contact us within [48 hours] of delivery with photos of the damaged packaging and item so we can file a claim and resolve the issue for you.